FAQs


MAGNET


  • Q1: Will the magnets be damaged by impact and vibrating conditions?

    Magnets can easily break because they are naturally fragile. Excessive impact or force can potentially lead to damage or changes in magnetic performance. We recommend handling magnets with care and avoiding situations that could subject them to strong impacts, drops, or pressure. This will help ensure the longevity and effectiveness of the magnets in various applications.

  • Q2: Can magnets be welded?

    No, avoid welding or soldering magnets. High welding temperatures can harm their magnetism, and there's a fire risk. The fumes from the coating and plating could be unsafe.

  • Q3: Can magnets be machined or drilled?

    Magnet drilling and machining are difficult and dangerous tasks that are best left to professionals. Magnets are naturally brittle and hard, which makes machining tricky. Heat from machining or drilling can harm a magnet, release hazardous ferrite components and fluids, and oxidize its surface. Drilling magnets can cause fires since magnets in powder form are flammable.

  • Q4: I don’t know which magnet to choose for my application, is there someone I can talk to?

    Absolutely, you're welcome to call 03-32917616 and request to speak with a technical sales representative. Our helpful team consists of skilled engineers with in-depth understanding of products and applications. 

  • Q5: Can I repair/refurbish my magnetic separator?

    All our products are eligible for repairs and upgrades. Our highly skilled support teams for engineering, sales, and manufacturing are housed under one roof at our site in Selangor, enabling us to swiftly address customer needs. Connect with us today to ensure prompt equipment servicing and avoid expensive production delays. Keep in mind that some severe damages might be beyond repair, and in such cases, replacement could be a more practical option.

  • Q6: Can I contact you for maintenance on my magnets and magnet separator?

    We offer maintenance services for both magnets and magnetic separators. Our technicians are skilled in servicing and optimizing magnetic equipment to ensure consistent performance. Whether you need routine maintenance, repairs, or assistance with troubleshooting issues, our team is here to help. Please reach out to our dedicated maintenance department to schedule a service or discuss your specific needs.


VIBRATOR


  • Q1: How Do I Know if I Need an Industrial Vibrator?

    It's a good idea to address this question before delving into product research. Industrial vibrators are used to assist material movement within your machinery. They are also used to clean the walls and corners of your containers. Even sorting and aligning items can be aided by vibrators.

  • Q2: My Vibrator is Broken. How Do I Get Help Fixing It?

    If your industrial vibrator is broken, we're here to assist. Contact us today, and we'll assist you in resolving the issue with your industrial vibrator promptly and effectively.


GAUSS METER


  • Q1: Can my gauss meter / telsa meter be repair?

    Yes, we offer repair services for gauss meters and tesla meters. If your instrument is experiencing issues such as inaccurate readings, malfunctioning controls, or other performance problems, our skilled technicians can diagnose and repair the issue. Our goal is to restore your meter's accuracy and functionality, ensuring that it continues to provide reliable magnetic field measurements. 

  • Q2: Why do I need to calibrate my gauss meter/ tesla meter ?

    Over time, these instruments can lose accuracy due to wear and environmental factors. Regular calibration guarantees reliable data for industries like manufacturing, medical, and research, where precise measurements are crucial for safety and quality control.

  • Q3: How often should I calibrate my gauss meter / tesla meter?

    Although there are certain exceptions, most instruments should be calibrated annually. Additionally, if you think readings might be wrong or not within the expected range, it's a good idea to calibrate the instruments.


MAGNET MEASURING AND CALIBRATION


  • Q1: How often must magnet measuring and calibration be carried out?

    The frequency of magnet measuring isn't fixed. It depends on the customers, magnet type, application, and conditions. Most customers typically have their magnets examined once a year.

  • Q2: Can I have my magnets and magnet separators inspected and certified by you?

    Absolutely, our specialists conduct tests on magnets and magnet separators both on-site and at our laboratory. For more details, check our website's page on Magnet Measuring and Calibration for further details.


CUSTOM MAGNET


  • Q1: Do you make custom magnets?

    Absolutely! At Sematic Magnet, we specialize in making custom magnets tailored to your specific specifications. Whether you require a specific size, shape, or strength, our experienced team can design and manufacture magnets that meet your exact needs. Just let us know your requirements, and we'll work closely with you to deliver the perfect custom magnet solution for your application.

  • Q2: I need a magnet/magnet separator design.

    Our design team can create custom magnet and magnet separator solutions to address your specific needs. By understanding your application requirements, we can develop magnet designs that optimize magnetic performance and efficiency. Contact us today!


ABOUT SEMATIC MAGNET


  • Q1: I need technical advice. Can you help?

    Absolutely, we're here to assist you with any technical advice you may need. Our team of experts possesses in-depth knowledge of magnets, industrial vibrators, and their applications. Whether you're seeking guidance on selecting the right magnet for your specific project, troubleshooting an issue with an industrial vibrator, or understanding the best practices for magnet installation, we're here to provide you with accurate and comprehensive technical support. 

  • Q2: Does Sematic Magnet have a catalogue?

    At Sematic Magnet, we understand that every project is unique, and that's why we don't have a standard catalog. Instead, we focus on collaborating closely with our clients to understand their specific requirements and design custom solutions that align perfectly with their applications. 

  • Q3: What information should I provide when enquiry?

    We'll assist you with placing your order. Typically, we need the following details:

    • Size the magnet / vibrator or, if available, a sketch, drawing or photo with dimensions 
    • Working temperature
    • Quantities needed

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